Refund policy

We are dedicated to give our customers the highest quality products and service. For this to be possible we have a NO RETURN POLICY to sustain our high-quality service. 

Please carefully review your purchases before completing your transaction. Once an item has been purchased it cannot be returned or exchanged, unless it is damaged or defective upon arrival. 

Products with higher shipping times will be noted as a "Pre-Order" and cannot be refunded

If you receive a damaged or defective item, please contact our customer support within 5 days of receiving your order and our team will gladly assist with a replacement or refund.

Thank you for your understanding and support.

- Ethereal